Resume

SUSAN BRADLEY

Boise, ID

WRITER | EDITOR | STORYTELLER

Content Development | Team Collaboration | Project Lead

 

An experienced communicator who excels at writing and editing in plain language, designing content, working in content management systems, and guiding projects through the workflow. Strong educational background in critical analysis and research with a master of arts degree in Multicultural Women's and Gender Studies from Texas Woman's University and a bachelor's degree in English from the University of Idaho.

 

KEY SKILLS

Attention to Detail | Collaboration | Plain Language | Researching | Style-Guides | Writing & Editing

 

SOFTWARE

Kontent.AI | Microsoft Office Suite | MS Teams | Oxygen XML Editor | Salesforce | SDL Tridion Docs | Wrike

 

QUALITIES

Adaptable | Curious | Driven | Focused | Self-Reflective 

 

WRITING & EDITORIAL WORK EXPERIENCE

Healthwise, Inc., Boise, ID (now WebMD Ignite)

Senior Medical Writer and Project Lead (2020 – 2024)

Planned, wrote, and edited content from a health equity framework for a nonprofit patient education company.

  • Used evidence-based medical research and user testing to create health content that was plain, personal, and possible.

  • Created short, medium, and long versions of content to compliment digital products and enhance the user experience. 

  • Collaborated closely with clinical reviewers, editors, artists, and members of the content and technical operations teams to ensure medically accurate, easy-to-understand, and actionable health content.

  • Planned content and assigned writer resourcing as a project lead for award-winning patient education that combined text with visuals.

 

Marketing Department, 1440 Multiversity, Scotts Valley, CA

Copyeditor (2017 – 2020)

Worked remotely for the marketing department of a nonprofit wellness center.

  • Ensured accurate and clean copy in multiple formats, including catalogs, blog posts, landing pages, e-blasts, press releases, advertisements, social media assets, WordPress, Salesforce, and Eventbrite.

  • Assisted with guiding projects through editorial workflows to guarantee on-time delivery of publications.

 

Marketing Department, Drs. Foster and Smith, Rhinelander, WI

Copywriter and Copyeditor (2005 – 2007)

Researched, wrote, edited, and proofread catalog and website copy for nationally-known retailer of pet supplies.

  • Collaborated with editors and designers to create compelling and on-brand marketing campaigns.

  • Used SEO best practices to optimize organic search results.

Hodag Buyer’s Guide, Rhinelander, WI

Writer (2003 – 2005)

Wrote articles for a successful local newspaper.

  • Interviewed community members to create engaging feature articles.

  • Created and edited content for a community magazine to inform visitors and locals of year-round events.

 

Social Studies Department, Harcourt School Publishers, Orlando, FL

In-house and Freelance Writer and Editor (1997 – 2007)

Wrote and edited content of social studies textbooks for kindergarten through sixth grade.

  • Planned and researched content to meet individual state curriculum guidelines and guarantee state adoption.

  • Used plain language principles to translate complex historical and social content to the appropriate reading level.

 

OTHER EXPERIENCE

 

Texas Woman’s University, Denton, TX (2009)

Graduate Assistantship, Multicultural Women's and Gender Studies Department

Nicolet College, Rhinelander, WI (2002)

Community Faculty Member, English Department

 

VOLUNTEER HIGHLIGHTS

 

Sage Yoga & Wellness, LLC, Boise, ID (2019)

Edited and proofread 270-page Teacher Training Manual.

Source Meditation Space, Boise, ID (2019 – 2020)

Wrote, edited, and proofread website copy, press releases, and e-blasts.

 

EDUCATION

MA Multicultural Women's and Gender Studies

Texas Woman’s University, Denton, TX Spring 2011 

BA English

University of Idaho, Moscow, ID Fall 1995